Most smartphone users download zero apps per month

App developers are facing hard times the market is tough out there. According to comScore’s latest mobile app report, nearly two-thirds of smartphone owners in the U.S. download zero apps during a typical month.

Of the 51% of those downloading apps during the course of a month, “the average number downloaded per person is 3.5,” comScore’s report says. “However, the total number of app downloads is highly concentrated at the top, with 13% of smartphone owners accounting for more than half of all download activity in a given month.”

So why is this happening? It’s not that apps aren’t useful— according to comScore, more than half of US smartphone owners use apps daily. And it can’t be that apps are too expensive, as most are free. So what’s happening?

One possible explanation is that people don’t need that many apps, and the apps people already have are more than suitable for most functions. Almost all smartphone owners use apps, and a “staggering 42% of all app time spent on smartphones occurs on the individual’s single most used app,” comScore reports. New apps come and go, but perhaps breakthrough apps will be increasingly rare. The top 25 most-used apps reflect mostly mature companies, including Facebook, Google, Pandora, and Yahoo.

Another likely reason is that it’s still not easy enough to find and download new apps. Discovering new apps can also be a problem for the average user: very few new app releases make mainstream news, while the app stores are not so user-friendly to navigate around. Apple’s App Store has received criticism for its lousy discovery features, with users relying heavily on top-25 lists, a bad search engine, and few editorial features. This mostly helps the rich get richer and makes it harder for clever new apps to get noticed. Apple is right to be proud of its app program—it has been one of the most important inventions in the history of software, and Google has done a decent job copying it. But there is certainly room for improvement.


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